FAQs

FREQUENTLY ASKED QUESTIONS - FAQ’S:

Q: Is everything on the website in stock?  

A: 98% is in stock.

 

Q: Can you ship my order to a friend?

A: Yes, Just sign up an account and enter you friend's address.  When checking out use the arrow drop box to select you friend's address.

 

Q: What states does Flags And Jewelry, LLC ship to?

A: Continental United States

Q: Is there a flat shipping rate?

A: Yes, We offer flat shipping based on what state we ship to ranging from $4 to $19, per order.

Jewelry only orders are flat $4 anywhere in the continental United States.

 

Q: Who is the shipping carrier?

A: Post Office (USPS) or United Parcel Service (UPS), depending on the size   and weight of the package.  Generally, jewelry or say one or two flags we           ship post office.  Our flag kits are in a long box and we ship UPS Ground.
     

Q: What are the delivery options?   

A.: We ship to your business or home via USPS or UPS to continental United States.

 

Q: What are the payment options?

A: To protect your personal data, for a safe and secure shopping experience, our Shopify ecommerce website is SSL secure and our credit card processors are PCI compliant.

• We accept VISA Cards, Master Cards, Discover Card, and American Express Cards
•  Business and Organization Checks (No personal checks)
• - Government Purchase Orders

 

Q: How do I properly retire my worn, faded and frayed U.S. flag?

A: Most American Legions, Veterans Of Foreign Wars (VFW) and Post Offices accept worn American Flags. We accept  American flags for retirement.

A: Click here for: BASIC FLAG ETIQUETTE

 

Q: How long will my flag last?

A: There are many factors that determine the lifespan of a flag including weather, fabric, and manufacturing process.  Our commercial quality flags ae more durable and take longer to fade than nylon flags.  Our commercial quality flags include American Flags, Military Flags, Pow Flags, and State Flags.  Click on the links below to see our commercial quality flags.

Ask for us to mail you a:  FREE SAMPLE FABRIC SWATCH

    US FLAGS - COMMERCIAL QUALITY        MILITARY FLAGS - COMMERCIAL QUALITY

     STATE FLAGS - COMMERCIAL QUALITY        POW FLAGS - COMMERCIAL QUALITY

 

Q: How do I properly display The U.S. Flag?

A: Click here for: BASIC FLAG ETIQUETTE

 

Q: What are some Free Grand Opening Tips?

A: Click here for: FREE GRAND OPENING TIPS

 

Q: How do I care for my Sterling Silver Jewelry?

A:  Gold, platinum and sterling silver are precious metals.  Sterling silver requires some care being that it will chemically react and yellow or blacken with a film called tarnish.  This is caused by oxygen in the air, perspiration, body chemistry or chlorine.  Most pieces today have a protective coating to slow down the tarnishing process.  It is recommend keeping your sterling silver away from swimming pools and hot tubs.  When not in use, store in a zip lock bag.  Liquid silver dips are strong chemicals and should only be used for a few seconds; never leave your jewelry in the solution as it will tarnish beyond the point of returning shiny again.  Using a silver polishing cloth is a less messy option.